RETURN POLICY

TEXTBOOKS

TEXTBOOKS ( new, used, and coursepacks ) accepted for return or exchange when:

     - Books purchased new are in new condition* (including shrink wrap) with no writing or marks
     - Books purchased used are in re-saleable condition*
     - Original sales receipt present
     - All included material and passcodes present and unopened
     - Prior to the posted, term-specific date:

                - FALL 2017 – Friday, September 22, 2017
                - WINTER 2018 – Friday, January 19, 2018
                - SPRING 2018 – Tuesday, May 11, 2018


Textbooks are final sale after dates posted per term.

ART SUPPLIES

ART SUPPLIES are accepted for return or exchange when:
     - In new condition* with sealed packaging intact
     - Within 14 days of purchase with original sales receipt

GENERAL MERCHANDISE

GENERAL MERCHANDISE (supplies, clothing, and giftware) accepted for return or exchange when:
     - In new, re-saleable condition*
     - Within 14 days of purchase with original sales receipt

*Condition to be determined by MacEwan Bookstores.

COMPUTER HARDWARE/SOFTWARE

All computer hardware, software, course codes, e-books, magazines, tickets, special orders, and clearance items are FINAL SALE.

All refunds are issued against the tender type used for purchase; original credit card and debit cards used for purchase must be presented for refund.


All refunds are at the discretion of MacEwan Bookstores.




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City Centre Store Hours

Mon. - Fri.: 8:30 am to 4:30 pm
Saturday, Sunday: Closed

Click here for hours at all other stores and extended bookstore hours.


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